Business Telephone Services

We specialise in offering business telephone services. Whether you’re installing a new system or upgrading an existing one, we can supply the equipment that will improve the efficiency of your business.

Our specialist Business Telephone Services

Cloud Telephone Systems:

We provide cloud based telephone systems with all the features of a traditional system, without the need for costly office equipment. Easily add or remove users and customise the system to suit your business.

Phone Systems (On Premise):

Whether you need 4 or 400 extensions, we provide systems with features like voicemail, auto attendant, call recording, and conferencing. We supply the latest technology from top brands, including NEC and Panasonic.

An on-premise phone system is a telephone system that is located within your business premises, a dedicated system for your business exclusively. An on premise system allows you to make and receive both external and internal calls with many features facilitating your business in managing your calls.

Integrated or Unified Solutions:

Unified Communications integrated messaging, calls, conferencing, and information sharing into one solution, enabling businesses to communicate seamlessly across devices, anytime and anywhere.

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Telephone services for modern businesses

Business communication has changed significantly, especially as having a reliable and stable business broadband solution has become central not only to communication but also to business software, with more applications moving to the cloud.

Migrating your business to Full Fibre Broadband increases reliability due to the durability of the fibre cables, ensuring that your operations run smoothly without unwanted disruptions caused by broadband downtime.

With more companies adopting hybrid work models, integrating advanced business telephone services like softphones and mobile apps allows your team to stay connected, no matter their location, ensuring productivity and collaboration remain uninterrupted.

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Selecting the right telephone solution for your business

The wide range of telephone solutions available to businesses can often feel overwhelming, it’s important to discuss your requirements when making a decision to ensure the correct one is made.

Our staff have been in the industry since 1989 supplying a wide variety of businesses of all different sizes with telephone solutions. But our work does not stop there, all our services have the option of being supported so if you were to run into a problem, we will support you with getting your services back up and running.

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Why choose our telephone services?

Streamline Communications

Get in contact with colleagues who have the specific skills/knowledge to help reduce or eliminate human latency.

Increase Productivity

Leverage Rich Presence, Unified Messaging, PC based Point-n-click operation, Voice-over-IP, and many more to perform more functions than is possible with just desktop phones.

Team Management

Quickly view team members’ communication activities and access reports.

Mobility

Leverage DECT, and IP to provide anytime, anywhere access to business communications giving users the ability to roam near desks, within the office building or outside the office.

Enhance Customer Service

Integration with common office desktop applications – e.g. Microsoft Outlook, Exchange, LDAP, as well as integration with tools such as Doorphone entry systems, IP Camera and Web applications – provide the necessary tools to enhance customer service.

Frequently asked questions

What types of business telephone services do you offer?

Communications South have specialised in Telecommunication Solutions since 1989, we are constantly evolving with the industry developments. We offer various business telephone services including Cloud Systems and On-Premise Telephone Systems. Contact us today to find out what solution is right for your business.

What are the benefits of cloud telephone systems for businesses?

Cloud Telephone Systems can be a cost-effective option for businesses with a host of features available. Cloud Systems enable hybrid working opportunities and integration of business apps allowing flexible and modern working.

What features are included in your on-premise phone systems?

A host of features are available with on-premise phone systems to meet your business needs, our experienced team will be able to discuss this with you.

How can a business telephone system be scaled to accommodate growth?

Both Cloud and on-premise systems are highly scalable, users and extensions can be added when they are required.

How can I manage users and features in a cloud telephone system?

If you get in contact with our team at Communication South, we can action the feature and user changes for you.

Can I keep my existing phone number when switching to a cloud-based phone system?

Yes, absolutely.

What support and maintenance services do you provide for business telephone systems?

We offer telecoms support and maintenance options after the solution’s installation to ensure our customer’s businesses run effectively. Having system support ensures that we can get you back up and running quickly if your services are to be affected. Our dedicated team is available to offer advice, support, and programming changes if required.